Streamlined Custom Manufacturing Process: From Inquiry to Delivery & Support
This document outlines the comprehensive 8-phase process for custom product manufacturing, ensuring clarity, quality, and client satisfaction at every stage.
Phase 1: Inquiry
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Client Activity: Submits detailed customization requirements.
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Objective: Define the initial scope and specifications of the project.
Phase 2: Requirements Confirmation
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Supplier Deliverable: Provides feasibility previews based on initial specs.
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Client Activity: Reviews and approves final technical specifications.
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Objective: Mutually agree on the technical viability and final product design.
Phase 3: Feasibility Analysis
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Supplier Activity: Performs thorough technical validation of design and production plans.
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Supplier Deliverable: Produces a comprehensive risk assessment report.
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Objective: Identify and mitigate potential technical or production challenges early.
Phase 4: Quotation
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Supplier Deliverable: Provides a detailed cost breakdown for the project.
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Supplier Deliverable: Submits a clear production timeline with key milestones.
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Objective: Present transparent pricing and schedule expectations for client approval.
Phase 5: Place Order
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Joint Activity: Executes a formal contract outlining terms, including payment schedules.
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Supplier Activity: Performs a final requirement verification (double-check).
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Objective: Formalize the agreement and ensure all details are accurately captured before production begins.
Phase 6: Mass Production
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Supplier Activity: Launches bulk manufacturing according to the approved plan.
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Supplier Activity: Implements ongoing quality control procedures throughout production.
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Objective: Manufacture the custom goods efficiently while maintaining consistent quality standards.
Phase 7: Pre-Delivery Audit
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Supplier Activity: Prepares all necessary export documentation (HS code, commercial invoice, etc.).
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Supplier Activity: Verifies the declared value of the shipment.
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Supplier Activity: Conducts a rigorous final Quality Control (QC) inspection.
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Objective: Ensure the goods are complete, correct, meet quality standards, and are ready for shipment with compliant paperwork.
Phase 8: Delivery & Support
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Supplier Activity: Coordinates logistics and shipping arrangements.
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Supplier Deliverable: Provides real-time shipment tracking information to the client.
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Supplier Activity: Offers post-delivery support to address any initial queries or needs.
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Objective: Deliver the goods efficiently, provide visibility during transit, and support the client after receipt.